Official Privacy Document

77w Privacy Policy – Personal Data Protection for Malaysian Members

At 77w, your privacy is not merely a legal obligation — it is our genuine commitment. This document transparently explains how we collect, use, store, and protect your personal data every day.

Updated: January 2026 Malay (Malaysia) 256-bit SSL
Our Policy Summary
  • Your data is not sold to third parties
  • Full encryption for all transactions
  • Rights of access and data deletion are available
  • Full Malaysia PDPA Compliance
  • Secure data storage on protected servers

Data Protection Commitment

The Six Core Pillars of the 77w Privacy Policy That Protect Your Information

Your privacy is our priority. Every decision involving your personal data is made with your security, transparency, and rights as a member at the forefront.

Bank-Grade Encryption

All data transmitted between your device and 77w's servers is protected by 256-bit SSL encryption — the same standard used by major financial institutions in Malaysia — ensuring your information cannot be intercepted by unauthorised parties.

Data Control in Your Hands

You have the full right to access, correct, or request deletion of your personal data at any time. Our privacy team is ready to process any request within the stipulated timeframe, no questions asked.

No Data Sales

77w has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely for the platform operational purposes stated in this policy.

Malaysia PDPA Compliance

The 77w Privacy Policy is built to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We handle your personal data in accordance with the principles set out in that Act, without exception.

Confidentiality of Gaming Activity

Your game records, betting history, and account activity are confidential information accessible only by you and authorised 77w staff for service and legal compliance purposes.

Immediate Breach Notification

In the event of any security incident involving your personal data, 77w is committed to notifying you within the timeframe prescribed by law, along with the remedial steps taken.

1

Introduction

Welcome to the 77w Privacy Policy. This document is a formal agreement between you as a platform member and 77w ("we", "Platform", or "77w") regarding how we handle your personal information. By registering an account and using any service on the 77w platform, you agree to the practices described in this document.

77w is an online entertainment platform serving users in Malaysia, offering slot games, live casino, and sports betting. To operate this platform, we need to collect and process certain personal information — and we do so responsibly, with your privacy as a priority at every step.

Our Core Commitments: 77w operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is strictly necessary, use it solely for the stated purposes, and never sell it to third parties for commercial gain.

We encourage you to read this document carefully. If you have any questions after doing so, our privacy team is available to assist through the supported channels.

2

Personal Data We Collect

77w collects various categories of personal data depending on how you interact with our platform. Below is a detailed breakdown of each data category we may collect:

Data Category Examples of Information Requirements
Personal Identity Full name, date of birth, MyKad/passport number, gender Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Information Bank account number, bank name, account holder name Mandatory (Deposit/Withdrawal)
Technical Data IP address, device type, web browser, operating system Automatic
Activity Data Game history, betting records, transaction history Automatic
Communication Data Support chat records, emails, feedback Where applicable

Data Minimisation Principle: 77w only collects data that is strictly necessary for legitimate operational purposes. We do not collect sensitive information such as biometric or medical data unless required for specific identity verification purposes mandated by law.

3

How We Collect Your Personal Data

Your personal data is collected through several key channels as you interact with the 77w platform:

  • During Account Registration: You directly provide basic information such as your name, email, phone number, and date of birth when registering a new account at 77w.
  • KYC Verification Process: To meet anti-money laundering (AML) compliance requirements, we request a copy of your identity document and proof of address during the identity verification process.
  • Financial Transactions: Your bank account or digital wallet details are collected when you make your first deposit or withdrawal to ensure transaction security.
  • Platform Usage: Technical and activity data is collected automatically via cookies, server logs, and tracking technologies used to enhance platform performance.
  • Customer Support Interactions: Any communication via live chat, email, or other support channels will be recorded for issue resolution and service improvement purposes.
  • Third-Party Partners: In certain cases, we may receive basic information about you from payment service providers or game operators that partner with 77w, subject to the relevant consent.

All data collection methods used by 77w are transparent, lawful, and compliant with applicable legislation. You will always be informed of the type of data collected and the purpose of its collection.

4

Purpose of Personal Data Use

77w uses your personal data solely for the following legitimate and stated purposes. We will not use your data for any other purpose without obtaining fresh consent from you:

  • Account Management: Creating, verifying, maintaining, and securing your member account on the 77w platform.
  • Service Fulfilment: Enabling you to access and use all platform features, including slot games, Live Casino, sports betting, and the VIP programme.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Identity Verification (KYC): Verifying your identity to meet anti-money laundering compliance and fraud prevention requirements.
  • Customer Support: Providing effective assistance when you contact the 77w support team regarding any issues or enquiries.
  • Platform Security: Detecting and preventing fraud, account misuse, and suspicious activity to protect you and other users.
  • Marketing Communications: Sending promotional information, bonus offers, and the latest updates — only where you have consented to receive such communications.
  • Analytics & Improvement: Understanding platform usage patterns to continuously improve the gaming experience and services we offer.
  • Legal Compliance: Fulfilling our obligations under applicable Malaysian laws, including PDPA, anti-money laundering legislation, and directives from competent authorities.

Consent Can Be Withdrawn: For purposes that require your consent, such as marketing communications, you may withdraw that consent at any time by contacting our support team or through your account settings. Withdrawal of consent does not affect the validity of any processing carried out prior to withdrawal.

5

Data Sharing with Third Parties

77w takes a highly cautious approach when it comes to sharing your personal data. Strictly speaking, we does not sell your personal data to any third party. However, there are limited circumstances in which we need to share your data with certain parties:

  • Payment Service Providers: To process deposits and withdrawals, the required transaction information is shared with authorised payment gateways and financial institutions. All such providers are subject to strict confidentiality agreements.
  • Licensed Game Operators: Game software providers partnering with 77w may receive the minimum technical data required to deliver a seamless gaming experience.
  • Technical Service Providers: Companies that assist us with server hosting, cybersecurity, data analytics, and other technical support receive only the data necessary to carry out their functions.
  • Legal Authority: 77w will disclose personal data to the relevant authorities — such as the police, courts, or regulatory bodies — when required to do so by law or court order.
  • Identity Verification Agency: For KYC purposes, certain information may be shared with approved third-party identity verification service providers.

Protection in Sharing: Every third party that receives personal data from 77w is required to sign a data processing agreement obligating them to protect that information to a security standard equal to or higher than our own. They are prohibited from using your data for any purpose other than what is specified.

6

Data Storage and Security

The security of your personal data is 77w's highest priority. We continually invest in the latest security infrastructure to ensure your information is protected at all times.

Technical Security Measures:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Data at rest is encrypted using the AES-256 algorithm.
  • Multi-layer Firewall System and Intrusion Detection System (IDS) active 24 hours a day.
  • Two-factor authentication (2FA) is available for member accounts as an added layer of security.
  • Regular security audits conducted by independent cybersecurity experts.
  • Role-based access control — only authorised staff may access personal data, and only to the extent required for their responsibilities.

Data Retention Period:

77w retains your personal data for as long as necessary to fulfil the purpose of collection and meet applicable legal obligations. As a general guide:

  • Active account data is retained for the duration your account remains active.
  • Upon account closure, data is retained for a minimum of 5 years in compliance with Malaysia's anti-money laundering legal requirements.
  • Financial transaction records are retained in accordance with applicable tax and accounting legal requirements.
  • Data that is no longer required will be securely deleted using methods that ensure it cannot be recovered.

Storage Location: 77w member personal data is stored on servers protected to international security standards. All cross-border data transfers, where applicable, are carried out with safeguards equivalent to Malaysia's PDPA requirements.

7

Cookies and Tracking Technologies

The 77w platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as the platform will not function properly without them.
  • Performance Cookies: Collecting information about how you use the platform to help us identify areas for improvement. All data collected is anonymised.
  • Functional Cookies: Saving your preferences such as language, display theme, and other settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand aggregate traffic patterns and user behaviour for product improvement purposes.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For guidance on managing cookies in your specific browser, please refer to your browser's documentation.

Important Note: 77w does not use third-party cookies for cross-site advertising. Our tracking technologies are limited strictly to the operational needs and improvement of the 77w platform.

8

Your Rights Regarding Personal Data

As a 77w member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to our legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

You may request that processing of your data be restricted under certain circumstances as defined by law.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

To submit any request relating to the rights above, please contact our privacy team via email at [email protected] with the subject line "Personal Data Rights Request". We will process your request within 21 business days.

9

Children's Data

The 77w platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under 18 years of age.

Child Protection: Should we become aware that personal data of an individual under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on the 77w platform are urged to contact us immediately.

For more information on the protection of young individuals and gambling controls, please visit the Responsible Gaming our page, which contains comprehensive guides including parental control tools.

10

Amendments to This Privacy Policy

77w reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments take effect upon publication of the latest version on this page.

Amendment Notice: For significant amendments that materially affect your rights or obligations, 77w will provide at least 14 days before amendments take effect via your registered email and/or a notice prominently displayed on the platform. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated policy.

The "Updated" date shown at the top of this page will always reflect the date the latest amendment was made. You are encouraged to review this page periodically. Previous versions of the Privacy Policy may be requested from our team for reference.

11

Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the 77w privacy team is here to help.

Privacy Email
[email protected] — Use the subject line "Privacy Enquiry" for a faster response.
24/7 Live Chat
Click the chat icon in the bottom-right corner of the platform for immediate assistance from our team.

For related documents, please read Terms and Conditions our page and the Responsible Gaming. FAQs on account and security can be found on the FAQ ours.

Privacy Assured. Safe Gaming.

Join 77w with Confidence — A Platform That Respects Your Privacy

Your personal data is protected with bank-grade encryption, a transparent privacy policy, and full commitment to Malaysia's PDPA. Play with peace of mind on a platform that truly cares about your security.

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